Aaron Kingsbury
IT Consultant
&
Apple Fan Boy
Posts by AaronKingsbury
February 22, 2016
735

I love HP products just as much as I love Apple products, right now I am writing this post on a HP Spectre XT, my old faithful, though the MacBook’s on the floor, I’m just quite liking Windows 10 at the moment! I want to share a new HP product with you guys today, I was reading about it on time.com (link to article at the end of the post), the all new HP Elite X3, with Windows 10 Continuum.

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February 17, 2016
753

What a question. I want to look at this from two perspectives, the IT Administrator and the End User. This one’s not necessarily with SMEs in mind, I guess this article could relate to home, small business or enterprise cloud.

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Today I want to share a video (link at the end) with you that I watched last week, it’s a video from Hewlett-Packard, discussing their split of a $112 Billion Dollar Revenue company with 300,000 employees, 20,000 customers that resides in 170 countries. When HP announced their split I was managing a VIP IT Support Team for them for a very large client here in the UK, I remember there being a lot of confusion and our clients asking us questions that nobody really knew the answers to straight away! It was really pinnacle and exciting times for HP and a chance for the employees to be a part of a landmark event!

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Has the face of IT support changed? Does the average company employee enjoy faceless telephone number IT support? How can you use IT support to turn a company around?

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